Bill run exceptions

Exceptions define conditions under which you want Infor Public Sector to suspend bill processing for particular accounts. Infor Public Sector includes several predefined exception codes, and you can also define your own codes using User Exception Code. For example, Infor Public Sector might return an exception if a bill's principle amount is zero, or if a bill doesn't have a Mail To address.

During a bill run, Infor Public Sector evaluates each exception that has been defined for the selected bill type, and returns an exception for each account that matches the exception's conditions. The specific actions Infor Public Sector takes when an exception occurs depend on the exception's severity.

When adding an exception to a bill type, you assign it one of these severity levels:

• Level 1: Stop processing for the account. The bill will not be created.
• Level 2: Do not create line item (only in case of line item level user exception)
• Level 3: Discontinue posting (if Post Bills was selected)
• Level 4: Do not output bill (if Output Bills was selected)

The Exceptions tab on the Bill Run InfoViewer includes two grids, one for the user-defined exceptions that occurred during a bill run and one for the system exceptions. To continue processing an account in spite of an exception, select the exception you want in the appropriate grid and click Continue. Infor Public Sector will then continue bill processing from the point where it was suspended.

Note that other exceptions may still occur when you continue processing. For example, if you continue a level 3 exception, Infor Public Sector might post the bill but then return a level 4 exception that will stop the bill output.