Waiving a line item penalty

If you want to remove a penalty from a line item after it has been penalized, you can waive the penalty. Infor Public Sector creates an adjustment transaction to subtract the penalty amount from the line item, and adds a log entry to the account to explain why the penalty has been waived. By default Infor Public Sector will only waive penalties from the most recent penalty run, but you can also waive all penalties that have been applied to a line item.

You can also use the Bill InfoViewer to waive all penalties for a bill, or you can use the Penalty Run InfoViewer to reverse an entire penalty run.

  1. Load the line item you want into the Line Item InfoViewer.
    You access the Line Item InfoViewer by clicking the Line Item link for the line item on the Bill InfoViewer's Line Item tab.
  2. Click Waive Penalty in the upper right corner of the viewer.
  3. Specify the adjustment type to be used for the waived penalties in the Adjustment Type field.
  4. In the Log Type field, specify the type of log entry Infor Public Sector will add for the waived penalties.
  5. Select the Waive All Applied check box if you want to waive all penalties for the line item.
  6. Click Waive.