Waiving a penalty

If you want to remove penalties from a bill after it has been penalized, you can waive the penalties. Infor Public Sector creates an adjustment transaction to reverse each penalty, and adds a log entry to the account to explain why the penalty has been waived. By default Infor Public Sector only waives penalties from the most recent penalty run, but you can also waive all penalties that have been applied to a bill.

You can also use the Line Item InfoViewer to waive penalties for specific line items, or use the Penalty Run InfoViewer to reverse an entire penalty run.

See Waiving a line item penalty and Reversing a penalty run.

  1. Load the bill you want into the Bill InfoViewer.
    You access the Bill InfoViewer by clicking the Bill # link for the bill on any form that shows the link.
  2. Click Waive Penalty in the upper right corner of the viewer.
  3. Specify the adjustment type to be used for the waived penalties in the Adjustment Type field.
  4. In the Log Type field, specify the type of log entry Infor Public Sector will add for the waived penalties.
  5. Select the Waive All Applied check box if you want to waive all penalties for the bill.
  6. Click Waive.