Penalizing a bill

Even if you create most of your penalties by performing penalty runs on a regular basis, there may be times when you need to penalize a single bill. Infor Public Sector calls these one-off penalties. For example, if a customer's check bounces after you complete a penalty run, you might want to create a one-off penalty. You can also use the Line Item InfoViewer to penalize single line items.

See Penalizing a line item.

  1. Load the bill you want into the Bill InfoViewer.
    You access the Bill InfoViewer by clicking the Bill # link for the bill on any form that shows the link.
  2. Click Penalize Bill in the upper right corner of the viewer.
    Infor Public Sector indicates that the penalty run was successful and shows the dollar amount of the penalty. Infor Public Sector creates a new penalty run record for the penalty that you can look up in Lookup Penalty Run.
  3. Click Close to close the dialog box.
    Infor Public Sector updates the appropriate balances on the Summary tab of the viewer to account for the new penalty.