Unarranging a payment arrangement

Unarranging is the process of reversing a payment arrangement. Infor Public Sector will unarrange all arranged line items and change the arrangement status to UnArranged. An account can only have one active arrangement at a time, so sometimes you must unarrange an existing arrangement before you can create a new one.

  1. Open the arrangement in the Payment Arrangement InfoViewer.
    You can open the Payment Arrangement InfoViewer by clicking the arrangement number link on any page that shows the link. For a current arrangement, the link is displayed in the Bills panel on the Summary tab of the Manage Account page. You can also access the InfoViewer by clicking the View Payment Arrangement History link on the Transactions tab of the Manage Account page.
  2. Click Unarrange.
  3. Specify the reason you are reversing this arrangement in the Reason for Unarrange field.
  4. Click Save.