Transferring balances

You can transfer credits and debits from one account to another. For example, if a new owner moves into a property with unpaid balances, you can transfer those balances to the new owner's account. To transfer a balance, Infor Public Sector adds a transfer transaction to the "from" account and an account adjustment to the "to" account. The transferred balances then become credits or debits on the "to" account.

For the purpose of balance transfers, Infor Public Sector distinguishes between two types of balances: property-based and non-property-based. Property-based balances, such as taxes, are specific to a property, and must be transferred to the owner of the property. Non-property-based balances can be transferred to a previous owner or to a tenant's account. You indicate which line items are property-based by selecting the Property Based check box in Line Item Setup.

Note: This topic explains how to use the Transfer Balance link to transfer credits or debits from one account to another. You can also use the Transfer Credits link to apply credits on one account to unpaid charges on another account.

See Transferring credits.

There are also some methods in the API that can be used to transfer balances programatically: TransferCreditBalance, TransferDebitBalance, and TransferCreditAndDebitBalance. See the API documentation for more information.

  1. Select Billing > Manage Account.
  2. Load the correct account.
  3. On the Maintenance tab, under Transactions, click Transfer Balance.
    The Transfer Balance window shows the total balances for property-based charges and non-property-based charges that are available for transfer.
    Note: The available balances do not include deposits. To transfer a deposit, you must first apply it to the account and then transfer the credit.
  4. Select the check boxes for the balances that you want to transfer.
  5. Specify the number of the account to which you're transferring the selected balances in the To Account # field.
    Note: If you're working with a CDR account, you can only transfer balances to another account that is linked to the same application.
  6. Specify the bill type to which you're transferring the balances in the Bill Type field.
  7. Click Save.