Setting and removing account exemptions

You can exempt selected accounts from the various types of processing that Infor Public Sector offers for late or delinquent payments: penalties, delinquency processing, collections, and liens. For example, if you grant an account a delinquency exemption it will be excluded from delinquency runs even if it qualifies based on the parameters that you specify.

To set an exemption, click the appropriate link under Delinquency on the Maintenance tab: Set Collection Exemption, Set Delinquency Exemption, Set Lien Exemption, or Set Penalty Exemption. These links can also be displayed in the Quick Links panel on the Summary tab.

For delinquency and penalty exemptions, Infor Public Sector requires you to specify a code indicating the reason the exemption was granted. Specify the appropriate code in the dialog box that is displayed when you click the link and click Save. No code is required for a collection or lien exemption, so Infor Public Sector will simply set the exemption and refresh the Manage Account page.

When you set an exemption Infor Public Sector changes the link to one that you can use to remove the exemption, such as Remove Delinquency Exemption. To remove the exemption, click this link.