Creating a bill message

In addition to the standard messages that you can assign to bill types, you can create a one-time bill message for a selected account. The message will be included in the next bill for the account after its effective date.

To create a one-off message, click the Create Bill Message link under Bills on the Maintenance tab, or in the Quick Links panel on the Summary tab. Then specify the message code and effective date in the Bill Message dialog box and click Save.

After you've added a message, it is displayed in the Pending Activity panel on the Summary tab. You can click the bill message link in this panel to view, edit, or delete the message.