Creating a payment arrangement

  1. Select Billing > Manage Account.
  2. Load the account that you want.
  3. On the Maintenance tab, under Payments, click Create Payment Arrangement.
    You can also create a payment arrangement from the Summary tab by clicking the Create Payment Arrangement quick link if that link is displayed, or by clicking the Create Payment Arrangement link in the Bills panel if that panel is displayed.
  4. In the Bill Types grid, select the bill types the arrangement applies to.
    Infor Public Sector automatically selects all bill types that aren't currently arranged. If you limit an arrangement to selected bill types, the payments received under the arrangement will only be applied to bills of those types.
  5. If you're using an arrangement template, specify the correct template in the Arrangement Template field and the date of the first payment in the First Payment Due field.
  6. To define your own terms, click Advanced Configuration and set the terms for the payment arrangement.
    You can create three types of payment arrangements: fixed amount, fixed period, and payments only.

    In a fixed amount arrangement, the customer agrees to pay the same amount on a weekly, biweekly, semimonthly, monthly, or quarterly basis until the amount due is paid.

    In a fixed period arrangement, the customer agrees to pay the balance by a set due date, or to make a set number of payments. The amount of each payment is calculated by dividing the total amount due by the number of payments.

    In a payments only arrangement, there is no arranged debt. The customer simply agrees to make payments of a specified amount at specified intervals. Payments only arrangements can be created on accounts that have no outstanding debt.

    When you define the terms of an arrangement manually, Infor Public Sector shows the same options that are displayed when you define payment arrangement templates.

  7. Click Save.
    Infor Public Sector saves the payment arrangement. If the account is in delinquency, Infor Public Sector will either resolve the delinquency or place it on hold, depending on how the Billing configuration is set up in the Configuration Editor. To review or modify the terms, click View Payment Arrangement History under Payments on the Maintenance tab, or on the Transactions tab. Payment arrangement information is also displayed in the Bills panel on the Summary tab.

    See Reviewing payment arrangements.

    You can also use the Payment Arrangement Review item in My Infor to review arrangements. This item shows arrangements that have been marked as in notice or broken by the Payment Arrangement Review Run task in the Batch Manager.

    See My Infor Billing items.