Sending accounts to collections
- In My Infor, ensure that the Collections Eligible Accounts item is displayed.
- Select each account you're sending to collections in the Collections Eligible Accounts grid.
- Click the down arrow button and select Collect.
- Specify the collections scheme you want to use in the Collections Scheme field.
- Select the option you want to use under Specify processing option for line items that Warn prior to Collections.
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Click Collect.
Infor Public Sector sends the accounts to collections, selecting the correct milestone for each account according to the rules defined for the selected scheme in Collections Setup.