Setting up direct debit

  1. Select Billing > Setup > Payment > Direct Debit Setup.
  2. Select the Cycle Setup tab and specify this information:
    Number of Direct Debit Cycles
    If your agency uses direct debit cycles, select the number of cycles per month. Each account that signs up for direct debit will be assigned to a cycle, which specifies the day of the month on which direct debit payments are transmitted. If your agency doesn't use cycles, select 0.

    Depending on the number of cycles that you select, one to four lists are displayed. In the list for each cycle, select the day of the month on which payments are transmitted. Each cycle must have a different date, and the cycle dates must be in ascending order.

  3. Select the Account Setup tab and specify this information:
    Extract Date Extension Days
    Specify the number of days that you want to add to the extract date for each bill that is to be paid by direct debit. When generating bills, Infor Public Sector calculates an extract date for each bill based on its due date and the associated account's direct debit cycle.
    Enable Prenote
    Select this check box to enable prenotes for your direct debit accounts. A prenote can be used to verify a customer's information with the bank before you begin transmitting direct debit payments.
    Days for Prenote
    Specify the number of days accounts that have signed up for direct debit will remain in Prenote status.
    Enable the 'Other' bank account type
    Select this check box if you want to use an "Other" bank account type for direct debit in addition to checking and savings. For example, this can be used for credit card payments.
    Note: Infor Public Sector does not include any process for handling "Other" payments. If you use the "Other" account type you must define your own process for filtering "Other" payments from the ACH file before it is transmitted.
  4. Select the Amount Setup tab and specify this information:
    Minimum Debit Amount
    Specify the minimum amount for direct debit payments. Payments lower than this amount are excluded from direct debit processing.
    Maximum Debit Amount
    Specify the maximum amount for direct debit payments. Payments above this amount are excluded from direct debit processing. Specify 0 if there is no maximum for direct debit payments.
    Combine ACH transactions for same bank account, extract date and bill type
    Select this check box to combine ACH transactions that meet the specified conditions.
    ACH Amount
    Select Bill Amount or Principal Amount to specify the amount to be used for the ACH file.
    Refresh amount to consider new transactions
    Select this check box to include the most recent transactions when the ACH file is created.
    Include new unbilled charges
    Select this check box if you want Infor Public Sector to include new unbilled charges when refreshing the ACH amount. This check box is only available if Bill Amount is selected under ACH Amount.
  5. Select the Schedule Setup tab and specify this information:
    Daily Frequencies
    Specify the valid daily frequencies for direct debit schedules. Specify one or more integers in a comma-separated list. For example, if you specify 7,15,30, then direct debit payments can be scheduled at intervals of 7, 15, or 30 days.
    Weekly Frequencies
    Specify the valid weekly frequencies for direct debit schedules. Specify one or more integers in a comma-separated list.
    Monthly Frequencies
    Specify the valid monthly frequencies for direct debit schedules. Specify one or more integers in a comma-separated list.
  6. Select the ACH Format File Setup tab and specify this information:
    ACH Format File
    Specify the full path of the file that is used to format the ACH output file. The format file is an XML template that indicates what data from the database will be written to the ACH export file. See the Infor Public Sector Correspondence Administration Guide for more information.
    Output Directory
    Specify the directory where the ACH output file will be created.
  7. On the Bill Type Setup tab, select the bill types that can be paid by direct debit.
    By default, Infor Public Sector uses the values specified on the Amount Setup tab for each bill type. To modify these amounts for an individual bill type, right-click the bill type in the tree and select Modify.