Creating a default service definition

In addition to the service definitions you create for specific account classes and districts, you can create a default service definition that Infor Public Sector will use when an account class or district isn't specified. Similarly, because you can create service definitions for multiple account classes within a district, you can create a default service definition that will be used for the district when an account class isn't specified.

After you've created a default for a service definition, you can copy the options to another service definition by cloning the default. This can save you some data entry if you are creating several service definitions with only minor differences between them.

  1. Select Billing > Setup > Service > Service Definition.
  2. In the Service Definitions tree, browse to the service or the district for which you're creating a default.
  3. Right-click the Default node and select Create Default.
    Infor Public Sector shows service definition options on the right side of the form.
  4. Edit the service definition as required.
    See Editing a service definition.
  5. Click Save.