Creating a delinquency scheme

Delinquency schemes are the third level of the delinquency setup hierarchy. After selecting the correct scheme for each account in a delinquency run based on the delinquency group's entry scheme formula, Infor Public Sector evaluates the entry milestone formula to assign the account to the appropriate milestone. Delinquency milestones define the actions to be taken for each delinquent account, such as sending reminder notices or shutting off services.

  1. Select Billing > Setup > Delinquency > Delinquency Setup.
  2. In the Delinquency Setup tree, browse to the delinquency group you want to add a scheme to.
  3. Right-click the delinquency group node and select Create Scheme.
  4. Specify this information:
    Scheme
    Specify a name for the delinquency scheme.
    Entry Milestone Formula
    Specify a formula to determine which milestone accounts will be assigned to.
    Delinquency Manager
    Specify the employee who will be the delinquency manager for accounts that are assigned to this delinquency scheme.
    Delinquency Officer
    Specify the employee who will be the delinquency officer for accounts that are assigned to this delinquency scheme.
    Display Order
    Specify a number indicating the order in which Infor Public Sector will display the scheme.
  5. Click Save.