Creating a delinquency group

Delinquency groups are the second level of the delinquency setup hierarchy. After selecting the correct group for each account in a delinquency run based on the delinquency setup's entry group formula, Infor Public Sector will evaluate the entry scheme formula to assign the account to the correct scheme. The final outcome of the delinquency run is to assign each account to the appropriate milestone.

  1. Select Billing > Setup > Delinquency > Delinquency Setup.
  2. In the Delinquency Setup tree, browse to the delinquency setup you want to add a group to.
  3. Right-click the "Delinquency Setup" node and select Create Group.
  4. Type a name for the delinquency group in the Group field.
  5. Specify the minimum delinquency amount for accounts in this group to qualify for delinquency processing in the Minimum Entry Amount field.
    After an account is assigned to this group, Infor Public Sector will only assign it to a delinquency scheme if the delinquent amount is greater than this value. If the delinquent amount is less than this value, Infor Public Sector will not continue delinquency processing for the account.
  6. Specify a formula to determine which scheme accounts will be assigned to in the Entry Scheme Formula field.
  7. Type a number indicating the order in which Infor Public Sector will display the group in the Display Order field.
  8. Click Save.