Creating a collections scheme

Each collections scheme represents a particular path through the collections process, as defined in a set of collections milestones. When you send an account to collections, Infor Public Sector first selects the correct scheme based on the entry scheme formula defined for the collections group, and then selects the correct milestone based on the scheme's milestone formula. Each scheme also assigns accounts to a collections manager or agency. A collections manager is an employee in your agency who is responsible for collections. A collections agency is an outside agency, identified by a contact record. Note that Infor Public Sector also automatically creates a Liens scheme to handle lien processing.