Example of a simple asset inspection

In accordance with its Level of Service (LOS) guidelines, a public works water department must inspect all of its fire hydrants once per year. This agency must inspect four properties of each hydrant and rate the condition of each property using a scale of 1 to 5, with 5 being the best. The properties are paint, fittings, valves, and mounting. The agency then must average all four ratings to yield an overall "LOS Score" for the hydrant.

To meet these requirements, the agency has created an inspection type called Hydrant, which has an index called LOS_Score. The inspection type includes a detail page that the agency has created to add four fields to the Create Inspection form corresponding to the four properties they must inspect. The fields are labeled Paint, Fittings, Valves, and Mounting.

When Milo, the inspector, is ready to enter inspection information for the first hydrant, HYD-007, he creates an inspection using the Create Inspection process for hydrants. The four personalized fields are displayed at the bottom of the first screen. In addition to basic information about the hydrant, such as its address and structural information, Milo enters the 1–5 rating in each field for this particular hydrant: Paint: 4; Fittings, 3; Valves, 5; and Mounting, 2. Milo then clicks Finish to complete the hydrant inspection. Infor Public Sector shows the inspection number and the index value, which in this case is the average of the four scores: 3.5.

Milo will create hydrant inspections for the other hydrants he inspected, as will the other inspectors. After all the inspections are complete, the agency can use Crystal Reports to generate an overall LOS Score for all hydrants to see how they stand in relation to their LOS goal. Alternately, the agency can use the LOS Calculator in Infor Public Sector to calculate how much it will cost to achieve the LOS goal and which assets must be fixed or to calculate what average LOS score can be achieved given a fixed budget.