Processing offline transactions for a stored-value card

If the internet connection is down, you can still process a stored-value card payment as an offline transaction and close the check. The transaction through the card payment processor will queue up for automatic processing when the Internet is re-established.

  1. From the command bar, tap Pay to open the payment options in the main panel.
  2. Tap the button of the stored-value card provider.
  3. In the on-screen numeric keypad, specify the payment amount.
  4. Tap Enter.
  5. In the Warning window, tap Yes.
  6. In the Card Number on-screen numeric keypad, specify the number of the stored value card.
  7. Tap Enter.
    Note: Offline capabilities of stored-value cards depend on their provider. For details, contact your stored-value card provider.
  8. Optionally, to manually set payment transactions of stored-value cards offline, complete these steps:
    1. From the functions menu, tap Payment online.
    2. In the provider status window, tap a card payment processor and tap OK. This disables the Warning window from being displayed.
      Moving forward, all transactions with the selected card payment processor will be offline.
      Note: Tap the card payment processor again to set transactions online.