Post-installation

When the agent is installed, the certificate’s thumbprint is set in C:\Users\{user}\AppData\Local\Programs\Infor\Pathway Agent\Pathway.Agent.exe.config file.

The config looks similar to this:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
<startup>
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.6.2"/>
</startup>
<appSettings>
<add key="SslCertificateThumbprint" value="E5C4CF859E92032293992B401BAC8DCAFF132B5F" />
</appSettings>
</configuration>

When the agent starts, the SSL certificate is found for the current user. If the SSL certificate is not found there, the agent looks in the local computer store. The current user and local computer store are visible from MMC.

If the certificate is not found in the current user and local computer store, this error message is displayed: “Pathway Agent could not be started. An error occurred: Certificate thumbprint CADC522… was not found in “Current User\Personal\Certificates” store.”

Check through MMC to verify whether the certificate is installed and there is a security issue accessing those certificates.