Pathway Agent
The Pathway Agent runs on the local computer or on the server if using virtualization like Citrix.
It is required as there are limitations to what a web site can do through a web browser. It provides the mechanism for Pathway UX to interact with the computer/operating system directly.
It also controls various aspects of the software including but not limited to document processing (printing), receipt printing, and some EDMS and GIS integration. COM API .pth attachments also require the Pathway Agent.
The Pathway Agent is installed through an MSI as part of the software installation. It is distributed to the client computers as determined by your site. It connects using Ports 8000 to 9000 randomly.
When the Pathway Agent is installed, a hook is registered to enable the web browser to start it. When a user opens Pathway UX in their browser, it connects to the Pathway Agent if there was a recent connection that is cached. If the connection is unsuccessful, then the Pathway Agent is started.
The agent is displayed in the system tool bar on the PC.
Only a single agent can run at any time. One agent handles multiple environments running at one time such as Production and Training.
Right-click the agent icon to find out details about the agent.
To test the installation of the Pathway Agent, select .
You can view the installation of the Pathway Agent through the Control Panel.