Viewing an audit log

To view an audit log, open a form in maintenance mode.
  1. On the sidebar, select Customer Service > Request Maintenance.
  2. Specify your search criteria, then click Search.
  3. Select an item in the Results panel.
  4. Select Options > Request Maintenance.
  5. Select Options > Audit.
  6. View the audit log details:
    Audit Log
    The details of all audit processes that have taken place are displayed in this grid.
    The Field Values grid contains the details of the before and after images of the Audit Enquiry form.
    Audit Date
    The date and time when the last action was performed.
    User Identifier
    The user who performed the last action.
    Note Identifier
    The PC or node where the last action was performed.
    Action
    The last action which is create, update, or delete.
    Update Form
    The name and description of the form which performed the last action. Sometimes, the value is visible to the user.
    Function Form
    The name and description of the form which contains the field where the last action was performed.
    Field Name/Description
    The name and description of the field where the last action was performed.
    Related Data
    This check box indicates if there is related data for a particular field. The Related Data (After Image) and Related Data (Before-Image) buttons are enabled for fields where this check box is selected.
    Field is Changed
    This check box indicates that a field has been changed.
    After Image Field Values
    The data contained in the field after the last action was performed.
    Before Image Field Values
    The data contained in the field before the last action was performed.