Cancelling a case from the desktop Note: You should have the POU DI - Desktop - Case and POU DI - Desktop - Cancel Case role to perform this task. Find the case using the search function. For more information on using the search function of Point of Use for Department Inventory, see Searching for a case from the desktop Select the case. Note: Only saved cases created in Point of Use for Department Inventory can be cancelled. From the Case menu, click Cancel.