Count Transaction Status Inquiry in Android

  1. On the RAD Home Page, tap the options menu (three bars) icon. The RAD sidebar panel is displayed.
  2. Tap Status Inquiry. The Status Inquiry module – Transaction tab (screen) is displayed.
    Note: A red dot notification is displayed on the Status Inquiry and Transaction labels if there is a user transaction error.
  3. To change search filters, perform these steps:
    1. Tap Transaction field. Transaction list pop is displayed.
    2. Tap any transaction on the list. The selected item is set to the Transaction field.
      Note: The transaction item with an “unopened” error (transaction) is highlighted with a red dot notification in the list.
    3. Tap the Status field. Status list pop is displayed.
    4. Tap any status on the list. The selected item is set to the Status field.
      Note: 
      • The status list is dependent on the selected Transaction
      • If the selected transaction has an “unopened” error (transaction), the status is auto populated with the “Upload Error” status.
    5. Tap date pickers of “From” and “To” date fields. Date Picker pop-up is displayed.
      Note: 
      • Both “From” and “To” dates cannot be greater than the current date.
      • “To” date cannot be less than “From” date.
      • “To” date cannot have a value greater than “From” date plus 30 days.
      • “From” and “To” dates can be equal.
      • Date range limit is 1 month (max 30 days).
  4. Swipe down the screen to load the data. The Transaction table is updated with the data meeting the filter.
  5. Tap a transaction in the Transaction table. The transaction details screen is displayed.
    Note: An information icon is available for “unopened” error transactions” which will be removed once the transaction is “opened” by the user.
  6. Tap “PREVIOUS” and “NEXT” to navigate through the transaction items.
  7. Tap “RESEND” to resend the opened transaction. The transaction will be resent for re-processing.
    Note: 
    • Resend function will only be available for error transactions.
    • Resend function availability is dependent on the user role/access.