Inactivating or activating a user

  1. Select User Management in the Administration menu.
  2. Select Users > Inactivate/Activate. The Search for a User to Inactivate/Activate page is displayed.
  3. Specify this information:
    Status
    Select the status of the users to inactivate or activate. Default is Active.
    Note: Active users are those added in MSCM and the Portal. Inactive user only include those added in MSCM.
    User ID

    Specify the user ID to search for the user that you want to inactivate or activate.

    First Name

    Specify the first name of the user that you want to inactivate or activate.

    Last Name

    Specify the last name of the user that you want to inactivate or activate.

    User Group

    Select the user group of the user you want to inactivate or activate.

    Company

    Select the company of the user that you want to inactivate or activate.

    User Association

    Select the Portal association of the user that you want to inactivate or activate.

  4. Click Search to display all locations that fit your search criteria. The Select Location to Inactivate/Activate page is displayed.
  5. Click Inactivate next to the user you want to inactivate. The Inactivate User page is displayed.

    Click Activate next to the user you want to activate. The Activate User page is displayed.

  6. Click Inactivate this User link to inactivate the selected user.

    Click Activate this user link to activate the selected user. The Inactivate/Activate User confirmation page is displayed.