Logging in to the printer agent

  1. Launch the printer agent GUI.
  2. Specify this information:
    Username

    Specify the username you used to log in to MSCM.

    Password

    Specify the password you used to log in to MSCM.

    Note: Username should have Admin credentials.
  3. Click Sign In.
    Note: The printer agent should be activated at all times to ensure that all print jobs are printed. To keep the printer agent running but hidden, click minimize.

    A notification is displayed once the auto update interval runs and detects a new version of the Printer Agent is available. Click Update in the Settings tab to activate the auto-update process.

  4. Click Settings tab.
  5. Select a company to display associated printers, report and label printers, in the All Printers list and select and move them to Assigned Printers.
  6. Click Save.
    Note: In case the printer (report or label) is assigned to multiple printer agents, the first available printer agent will queue the document/label to the printer.