Installation overview

Note: Point of Use (POU) is not available in the AWS GovCloud (US) region.

These files are included in this patch:

Unix

  • 11.2.21.0_BASE.jar
  • 11.2.21.0_SYNC.jar
  • 11.2.21.0_MPC.tar.gz
  • 11.2.21.0_RAD.tar.gz
  • 11.2.21.0_POU.tar.gz

Windows

  • 11.2.21.0_BASE.jar
  • 11.2.21.0_SYNC.jar
  • 11.2.21.0_MPC.zip
  • 11.2.21.0_RAD.zip
  • 11.2.21.0_POU.zip

Android Installer

Note: These files must be updated with the latest apk files.
  • AndroidShell.apk version 11.2.21.0.2
  • MPC.apk version 11.2.21.0.12
  • POU.apk version 11.2.21.0.6
  • RAD.apk version 11.2.21.0.21

Windows Mobile Installer

The files for Windows Mobile devices must be updated with the latest cab files and can be downloaded from the System Management page > Installer Download tab.

Print Agent Installer

The Print Agent latest file package for 11.2.21.0 can be downloaded from the System Management page > Installer Download tab. The Print Agent package from 11.2.19.0 and 11.2.20.0 will still work on 11.2.21.0.

Starting 11.2.17.0, the Printer Agent configuration includes these updates:
Note: Setting the Timeout to 0 results to no connection time out.
Launching the Print Agent from GUI
The settings tab includes two new fields with these default values:
  • Connect Timeout = 60000 ms
  • Read Timeout= 60000 ms
Launching the Print Agent through a command line or as a service

Two new properties were added to the sample properties file.

Note: If you are upgrading the printer agent from 11.2.16.0 or earlier versions, you must perform these steps:
  1. Stop the printer agent service, if running.
  2. Ensure that these properties are present and have values set in the currently used properties file:

    Recommended values are found in the printagent-sample.properties file.

    • connectTimeout=60000
    • readTimeout=60000
  3. Delete the printer agent database.
  4. Start the printer agent service or through the command line.