Installation overview

Note: Point of Use (POU) is not available in the AWS GovCloud (US) region.

These files are included in this patch:

Unix

  • 11.2.23.0_BASE.jar
  • 11.2.23.0_SYNC.jar
  • 11.2.23.0_MPC.tar.gz
  • 11.2.23.0_RAD.tar.gz
  • 11.2.23.0_POU.tar.gz

Windows

  • 11.2.23.0_BASE.jar
  • 11.2.23.0_SYNC.jar
  • 11.2.23.0_MPC.zip
  • 11.2.23.0_RAD.zip
  • 11.2.23.0_POU.zip

Android Installer

Note: These files must be updated with the latest apk files.
  • AndroidShell.apk version 11.2.23.0.4
  • MPC.apk version 11.2.23.0.18
  • POU.apk version 11.2.23.0.11
  • RAD.apk version 11.2.23.0.40

Windows Mobile Installer

The files for Windows Mobile devices must be updated with the latest cab files and can be downloaded from the System Management page > Installer Download tab.

Print Agent Installer

The 11.2.23.0 Print Agent must be updated to work with the changes on the delivery document printing. The installer can be downloaded from System Management > Installer Download . Perform these steps during the update:
  1. Stop the printer agent service, if running.
  2. Back up the existing print agent folder and all its files to another folder.
  3. Delete all files from the existing printagent folder.
  4. Extract the 11.2.23.0 print agent installer to the existing folder location
  5. Transfer the 11.2.22.0 printagent.properties file from the backed-up folder to the existing print agent folder.
  6. Start the print agent as service or from the command line.

Starting 11.2.22.0, the Printer Agent configuration includes these updates:

The agent has a new field that validates SSL certificate and hostname to connect to the MSCM print service. This is turned on by default.
  • On the Print Agent GUI, it is displayed as 'Enable SSL Checking'.
  • On the printagent.properties, it is listed as enableSslChecking=true.
Note: You have the option to clear the check box for the property from the GUI or set the field property to enableSslChecking=false from properties file.

Starting 11.2.17.0, the Printer Agent configuration includes these updates:

The agent has two new fields to define connection and read timeout with these default values:
  • On the Print Agent GUI, the fields are displayed as Connect Timeout = 60000 ms, Read Timeout= 60000 ms
  • On the printagent.properties, the fields are listed as connectTimeout=60000, readTimeout=60000
Note: You can change the values according to your network connectivity. Both fields can be set to 0 if you prefer to have a no timeout setting.