Logging in to the printer agent

  1. Launch the printer agent GUI.
  2. Specify this information:
    Username

    Specify the username you used to log in to MSCM.

    Password

    Specify the password you used to log in to MSCM.

    Note: Username should have Admin credentials.
  3. Click Sign In.
    Note: The printer agent should be activated at all times to ensure that all print jobs are printed. To keep the printer agent running but hidden, click minimize.
  4. Click Settings tab.
  5. Select a company to display associated printers, report and label printers, in the All Printers list and select and move them to Assigned Printers.
  6. Click Save.
    Note: In case the printer (report or label) is assigned to multiple printer agents, the first available printer agent will queue the document/label to the printer.