To activate users

  1. Select User Management in the Administration menu.
  2. Select Users > Inactivate/Activate on the User Management page. The Search for a User to Inactivate page is displayed.
  3. Specify this information:
    Status

    Select Inactive.

    User ID

    Specify the user ID to search for the user you want to activate.

    First Name

    Specify the first name of the user that you want to activate.

    Last Name

    Specify the last name of the user that you want to activate.

    User Group

    Select the user group of the user that you want to activate.

    Company

    Select the company of the user that you want to activate.

    User Association

    Select the Portal association of the user that you want to activate.

  4. Click Search to display the users that fit your search criteria. The Search Results page is displayed.

    For information about navigating search results, see Navigating search results.

  5. Click Activate link next to the user that you want to activate. The Activate User page is displayed.
  6. Click Activate this User to inactivate the selected user. The Activate User confirmation page is displayed.
    Note: 

    A domain user that is inactive in Active Directory Server cannot be activated.

  7. Click DONE to return to the User Management page.