Printing the details of a case from the desktop

  1. Find the case by using the search function.

    For more information on searching for a case from the desktop, see Searching for a case from the desktop

  2. Select the case.

    The details of the case is displayed.

  3. Select View Summary.

    The View Summary page is displayed.

  4. Click Print this page.

    The Print dialog box is displayed.

  5. Select the printer and click Print.