Related concepts

Alerts, tasks, and notifications are created from different sources.

This section gives references to related concepts. See Adoption for additional high-level information.

Event Management

Event Management is the business rules engine of ION. It offers functionality to monitor business events that are based on pre-defined business conditions and alert users when exceptions take place. You can monitor application events published as XML messages of type Sync BOD.

See Event Management in the Infor ION Desk User Guide for details.

Alarms

Alarms are user-defined monitors. You can define the business conditions for the monitoring rules and select the distribution list for the alerts that are created by the alarms.

See Alarms in the Infor ION Desk User Guide for details.

Workflow

A workflow is a sequence of steps that completes a business goal. Workflow enables communication from an application to a user. For example, a workflow might present a document for approval or prompt the user to perform a task using a screen of an application.

See "Workflow" in the Infor ION Desk User Guide for details.

Pulse BODs

The Pulse Engine manages the life cycle of alerts, tasks and notifications. When an application must create a task, alert or notification directly, it can publish one of the Business Object Document XML messages Process.PulseAlert, Process.PulseTask or Process.PulseNotification.

See Creating alerts, tasks, or notifications from an application in the Infor ION Development Guide for details.

Process API

The Pulse Engine manages the life cycle of alerts, tasks, and notifications. When an application must create a task, alert, or notification directly, it can call a create method from the ION Services Suite in the ION API process/application endpoint.

See Application Programming Interface (API) in the Infor ION Development Guide for details.