Adoption

The Infor Inbox application displays tasks, alerts, and notifications that can originate from operating system processes.

These are possible sources of these messages:

  • Events that happen in other Infor applications are published as Business Object Documents (BODs) to ION Connect. These events can be monitored by Event Management to create alerts. Additionally, they can be used by activation policies or document flows to trigger workflows. Workflow can create tasks and notifications.

    See Infor ION Development Guide for details about integration with ION Connect.

  • Infor applications can publish Process.Workflow BOD to trigger workflows directly. Workflow can create tasks and notifications.

    See Infor ION Desk User Guide and Infor ION Development Guide for details about integration with workflow.

  • Infor applications can publish Process.PulseAlert, Process.PulseTask or Process.PulseNotification BODs to create tasks, alerts or notifications directly.

    See Infor ION Development Guide for details about creating tasks, alerts, and notifications.

  • Infor applications can call ION Process APIs directly, and third-party applications can call ION Process APIs exposed in the ION Services suite of the ION API gateway. There are API methods to create and cancel tasks, alerts, and notifications, and to start and cancel a workflow.

    See Infor ION Development Guide and the API swagger documentation for details.

  • Business users who have access to the Alarms mobile application or the Alarms homepage widget can create alarms which generate alerts when they are completed.

    See the Infor ION Desk User Guide, Infor Ming.le User Guide, and the Infor ION Alarms Mobile Application User Guide.