Using the Alerts context application

This context application displays the most recent alerts. You can sort the alerts by clicking the Sort by Date icon, ascending or descending. Clicking the Escalated icon filters the Alerts context application by those alerts that have been given an escalated priority. You can also filter by category by selecting a category in the Category drop-down.

Each alert has multiple options that are displayed when you hover on the alert. Icons are available to assign the alert to the current user, to complete the alert, or to share the alert. There is an icon to view the details of the alert in an alert overlay panel.

You can also select more than one alert and perform these actions:

  • Assign the alerts to the current user, if not assigned
  • Unassign the alerts, if assigned to the current user
  • Complete the alerts
  • Cancel the selection

The Alerts context application is contextual so that when you access a specific page, all alerts related to the context of that page are displayed here in this Alerts context application.

See Working with the alert overlay panel for more information.