Soft deleting a user

Before you start this procedure, be aware that the user has already been deleted from the Users page. The user does not appear on the Soft Deleted Users page until being deleted from the Users page. To delete the user from the Users page, complete the procedure in Hard deleting a user.

If Soft Delete is the user deletion method, to delete a user:

  1. While logged in as a user with a UserAdmin role, click the profile icon in the top right corner of the screen to access the profile panel.
  2. Click User Management on the profile panel.
  3. Click Soft Deleted Users under Manage.
  4. On the Soft Deleted Users screen, enter the name of the user to be deleted in the search box on the right and press Enter.
  5. Click the Soft Deleted Users table and select the check box next to the name of the user to be deleted.
  6. Select Action > Delete.