Generating a draft repair note

Ensure to enable Allow the use of GenAI for Service Repair Notes feature. Contact your system administrator to verify that it is enabled.

The administrator must enable this feature in the CloudSuite Self-Service Portal (CSSP). If you do not see this feature in your environment, contact your system administrator.

  1. Select an operation.
  2. In the Service Report tab, click Edit.
    On the Repair Notes section, a Summarize button is accessible when there is no existing notes content in the text area.
  3. Click Summarize to open the Generate Repair Notes screen with draft content.
  4. Optionally, specify additional information for the service report in Key Points and click Regenerate to create a new draft content.
  5. Click Insert to move the draft content to the notes text area.
  6. Click Save.