Parts Return Requests

The Parts Return Requests menu displays a list of parts return requests initiated by the current user for their assigned van warehouse.

By default, the Parts Return Requests list is not visible in the Navigation menu.

To add the Parts Return Requests in the list, see Infor Mobility for Field Service User and Administration Library (Cloud) and select Administrator > MFS configuration > Start menu configuration > Adding Parts Return Requests in the navigation menu.

This table shows items that you can access in the Parts Return Requests menu :

Menu item Description

View Parts Return Request

 This tab displays information about the parts return request, such as the Planned Distribution Order number, from and to warehouse, item number, planned date and time, and other information.
Delete icon Use to delete the selected parts return request. Delete is only available for parts return request with status 0 - Failed and status 10 - Rejected.
Filter options
Use this option to filter the displayed parts return request on the navigationcpane. These are the default filters:
  • This week
  • Next 15 dats
  • Next 30 days
  • Failed
  • Rejected

This table shows the other menu options available:

Menu option Description

Search icon (magnifying glass)

Use to search a Parts return request record that matches the value specified.

Refresh option

Use to retrieve new or updated record of user parts return request.