Creating M3 Issue from Assignment Details screen

  1. Open a work order operation.
  2. Proceed to Customer > M3 Issues.
  3. Click + icon.
  4. Specify this information in the Issue management header section:
    M3 Issue type
    Select from the list of M3 Issue types. This field is required.
    Description
    Provide a brief description of the issue.
    Text
    Provide details about the issue.
    M3 issue date and time
    Select the date when the issue report is received.
    M3 priority
    Provide the issue management priority.
    M3 issue reporter
    This field is disabled and the logged in user is set.
    Text description
    Add a text description to the Issue Management header. This field is required.
  5. Specify this information in the Issue management line section:
    Initial reason
    Select from the list of initial reason code. This field is required.
    Text
    Provide details about the issue. This field is required and the default value is the description of the selected Initial reason.
    Description

    Provide a brief description of the issue.

    Item number

    This field is disabled and is automatically set on the item number of the work order operation.

    Lot number
    This field is disabled and is automatically populated based on the lot number of the work order operation.
    Transaction quantity in alternate unit of measure

    Specify the quantity for a planned or actual transaction of the issue.

    Warehouse
    This field is disabled and is automatically set to the warehouse of the work order operation.
    Customer
    This field is disabled and automatically set to the warehouse of the work order operation.
    Order category
    This field is disabled and is automatically set to 601 - Maintenance work order.
    Order number
    This field is disabled and is automatically set on the work order number.
    Reported by
    This field is disabled and is set to the logged in user.
  6. Click Create M3 Issue.