You can submit multiple customer
signatures for the operation as long as the mobility status is started and not yet finished.
See the reporting process for technicians when configuring the Field Service settings in
Infor Mobility for Field Service Administration Guide.
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Open an operation.
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Tap or click .
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Specify this information:
- Authorized customer representative
- Specify the name of the customer representative who can
acknowledge the work performed.
- Comments
- The customer representative can provide their comments
about the quality of work or any other notes.
- Signature
- Customer representative to sign.
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Tap or click Submit to submit the signature. To cancel, tap or
click Cancel.
Note: The information is saved in the document repository (IDM)
against an operation.