Mappings for images retrieved from IDM

The application saves the image to IDM and automatically retrieves it for display. Use the Captured Images document type to store customer-reported images. The back office may also save images or photos of customer-supplied assets or equipment provided through email or included in failure-related reports.

Define these fields in the IDM client under MFS document type. Fields marked with asterisk (*) are required.

Field

Value

MFS Doc Type*

Captured Images

WorkOrder Number*

M3 MWNO

WorkOrder OprNumber*

M3 OPNO

MFS Status*

This field refers to the document status. These are the possible value:

  • 5: Template
  • 10: Inactive or pending
  • 20: Active or definite
  • 72: For revision
  • 80: No longer valid

MFS Label*

This is the timestamp when the image was captured. This field must be unique.

MFS Text

Comments specified in the app or from customer