Reporting travel time incurred and defining charges

If the inspection lines are defined, it is recommended to report the inspection lines first before reporting on any other time transactions.
  1. In the Time Reports tab, tap or click the plus button to report a new time entry.
  2. In the Report Time dialog, specify this information:
    Line Type
    You can opt to define the Line Type to indicate what type of time transaction is reported. By default, Line Type column is set to 1 - Labor Time, by hours.
    Note: Line type defines if the reported time transaction is Labor or Travel. It also defines if the reported time transaction is by hours or Start date and time and Finish date and time.
    Technician
    Select a technician from the list to report the labor time for another technician.
    Note: The Technician parameter is controlled in Field Service Settings > Operation Reporting params in the M3 Mobility Core Toolbox.
    Labor/Travel Time (Hrs:Mins)
    Specify the number of hours rendered.
    Start date and time
    The column is set by default depending on the mobility status. To specify a new value, tap or click the date picker and select the new date. Tap SET.
    Note: When interval options for date and time picker is defined in Toolbox, you can set the start date and time or finish date and time in the future. Time transactions set in the future are saved as a draft.

    To enable interval options for date and time picker, contact your system administrator.

    Finish date and time
    The column is set by default depending on the mobility status. To specify a new value, tap or click the date picker and select the new date. Tap SET.
    Note: You can only submit the Labor/Travel time (Hrs:Mins) or the Start Date time and Finish date and time as entry.

    When interval options for date and time picker is defined in Toolbox, you can set the start date and time or finish date and time in the future. Time transactions set in the future are saved as a draft.

    To enable interval options for date and time picker, contact your system administrator.

    Labor charge code

    You can opt to define the Labor charge code to indicate how time is classified.

    Costing type
    You can opt to define the Labor charge code to indicate how the time is calculated (Example: costing).
    Injury free
    The column is used to indicate if the employee is injury free after the work is completed.
    Remark
    This field indicates an optional remark or comment.
    Submit for approval
    This field indicates if the time transaction is ready for approval from the back office.
    Save as draft
    This option temporarily stores the created time report in the cache memory. Selecting this option and clicking save displays a Draft indicator on the Time Reportstab list.
  3. To save the record, tap or click SAVE. If you opt to discontinue the transaction, click CANCEL.
    Note: Reporting travel time by start or stop in an operation where travel has not started may not save the reported time or change the status of the operation to Travel Started depending on the parameter set in M3. See configurations in Configurations in M3 BE. This is only available for tablets and desktops.

    Completed work order operation with Status 20 - For Approval time report and Status 15 - Returned to tech (Rejected) are retained in the agenda list and technicians can no longer update returned time reports.