Flagging the work as completed

  1. Select an operation.
  2. Tap or click the status and select Complete Work.

    A prompt is displayed when there are still pending time reports that are not yet submitted to the back office. The prompt displays time reports with these status:

    • 10: Definite
    • 15: Rejected
    Preliminary miscellaneous cost lines displays a prompt to notify user that there are pending miscellaneous cost lines that are not yet submitted to the back office.
    • 10: Preliminary

    You can append sign off events as part of the service error report. The system prompts the user when the status is changed to Complete Work. Click Yes to append the sign off events.

    Note: After setting the operation status to Complete Work, the operation is removed from the appointment list when no error is encountered during the completion of work. The Work Complete transaction closes the word order operation.

    If an error occurs during work completion, the operation is retained in the appointment list and a warning icon is displayed that redirects the user to Transaction viewer.