Recording labor time and defining charges

If the inspection lines are defined, you must report the inspection lines first before you report on any other time transactions.

Select an operation.
In the Time Reports tab, verify the Time Report section.
Tap or click the plus button to report a new time entry.
In the Report Time (Labor) dialog, specify this information:

Actual start date

The column is set by default depending on the mobility status. To specify a new value, tap or click the date picker, specify the new value, and tap SET.

Actual finish date

The column is set by default depending on the mobility status. To specify a new value, tap or click the date picker, specify the new value, and tap SET. Make sure the date and time set is not set in the future.

Report value

Specify the number of hours rendered.
Note: You can only submit the Report value or the Start date and time/ Finish date and time as entry.

Labor charge code

You can opt to define the Labor charge code to indicate how the time is classified.

Labor costing type

You can opt to define the Labor charge code to indicate how the time is calculated (example: costing).

Technician

To report labor time for another technician, select a technician from the list.
Note: This is parameter controlled in Field Service Settings > Operation Reporting params in the M3 Mobility Core Toolbox.
To save the record, tap or click SAVE. If you opt to discontinue the transaction, click CANCEL.

Note: Reporting labor time by start or stop in an operation that is not started may not save the reported time or change the status of the operation to Operation Started depending on the parameter set in M3. See configurations in Configurations in M3 BE. This is only available for tablets and desktops.
Completed work order operation with Status 20 - For Approval time report and Status 15 - Returned to tech (Rejected) are retained in the agenda list and technicians can no longer update returned time reports.