Confirming cancellation of WO operation

When WO Operation of a dispatched WO is deleted from M3, the mobility status of the WO Operation is Cancelled.

When the WO Operation is opened, the user is prompted with a message that the operation and all of its pending transactions are cancelled with the option to confirm.

All pending and failed transactions filed by the user against the WO operation is flagged as Cancelled or Deleted and can no longer be processed.

When technician confirms:
  • WO Operation is removed from the Agenda list.
  • All transactions in cache related to the WO Operation gets cleared.
  • A new MTM transaction Delete Operation logs the confirmation of WO Operation deletion.
    Note: In EventHub Subscription, MMOOPE M3 table must have a Delete (D) subscribed event for the client app to receive the delete updates from M3.

    If M3 Mobility Core receives a CREATE event for the same operation number, the technician is prompted with a message that a new work order operation overwrites the work order operation and all its related transactions are cancelled.