Confirming cancellation of WO operation element type 1 or 2
When Op Element type 1 (Work element) or 2 (Work element - descriptive) of a dispatched Work Order is deleted from M3, the mobility status of the WO Operation is Cancelled.
When the WO Operation is opened, the user is prompted with a message that the operation is deallocated from the user and all of its pending transactions are cancelled with the option to confirm.
- WO Operation is removed from the Agenda list.
- All transactions in cache related to the WO Operation gets cleared.
- All pending and failed transactions filed by the user against the WO Operation are flagged as Cancelled or Deleted and can longer be processed.
If M3 Mobility Core receives a CREATE event for the same element number, the technician is prompted with a message that a new operation allocation overwrites the previous operation allocation. However, if the CREATE event for the same element number is assigned to a different technician, the previous technician is prompted with a message that the previous operation is deallocated and all of its pending transactions are sent out to M3.