Action Statuses

Action Statuses are user-defined states that represent the progress or condition of actions assigned to concerns.

To view and configure action statuses, navigate to Configuration > Concerns > Action Status.

You can use these options on the Action Status screen:

• Add: Allows you to create a new action status.
• Edit: Allows you to modify the existing action statuses.
• Retire: Allows you to retire the existing action statuses. You cannot use retired action statuses in production.
• Workflow: Allows you to configure the workflow for action statuses.