Adding an action type

  1. Select Configuration > Concerns > Action Types. The Action Types screen is displayed.
  2. Click Add. The Add window is displayed.
  3. Specify this information:
    Type
    The name of the action type.
    Description
    The description of the action type.
    Code
    The code of the concern type.
    Order
    The order in which the action type is displayed in the lists.
  4. Click OK.