Manually Allocating Customer Payments to Invoice

Outcome

Customer payments are completely or partially allocated and adjusted, if necessary. An accounting journal and a customer payment journal are printed.

The general ledger and accounts receivable are updated. For information about created transactions, see Allocating Customer Payments to Invoice.

For information about payment receipts, see Manage customer payment receipts.

Before you start

The starting conditions listed in Allocating Customer Payments to Invoice must be met.

Follow these steps

1. Allocate customer payment – Complete allocation

   Apply a predefined accounting option to enter a payment as completely allocated to specific invoice record(s) on 'Payment Received. Record' (ARS110/F).

2. Allocate customer payment – Partial payment

   To manage partial payments, use another predefined accounting option on (ARS110/F) for the allocation.

3. Allocate customer payment using the fast allocation function

   To enter a large number of payments from the same customer, you can automatically allocate the payments to the invoice records listed on (ARS110/F). The allocation stops when the entire amount is distributed.

4. Allocate customer payment using the function key F21='Parallel invoice number'

   To manage payments with 'Parallel invoice number', use the Function key F21 and complete the 'Parallel invoice number' to find the invoice number. We recommend that you use sorting order 3 or 13 (invoice number) in this case.