Create and verify debt collection assignment proposal for past due customer invoices in (ARS670)

You can create and manage a debt collection assignment proposal for one or more payers.

Outcome

A proposal for a debt collection assignment is created in accounts receivable, listing all due invoices matching your selection criteria, regardless of whether they are blocked from collection. These details are printed per payer, customer, and currency:
  • Invoice number
  • Invoice date
  • Due date
  • Payment date: For partial payments
  • Number of days past due
  • Reminder level: The number of reminder proposal created for each invoice
  • Invoiced currency amount
  • Collection block code

Review and adjust the proposal in 'Debt Collection. Open' (ARS670) before printing the final debt collection assignment.

No transactions are generated. The affected invoices receive a block code in the accounts receivable file (FSLEDG). They are consequently blocked from being included in other debt collection assignment proposals until the proposal is deleted, or the final debt collection assignment is printed.

Before you start

Before you start, you must meet the starting conditions.

See Create debt collection assignment for past due customer invoices in (ARS670).

Follow these steps

Follow these steps to create proposals for collecting overdue payments from customers using the (ARS670):
  1. Start 'Debt Collection. Open' (ARS670/B).

    On (ARS670/B), you can sort the proposals based on three standard sorting orders and one standard view descending order. You can also configure your own user-defined sorting orders and view in 'Sorting Order. Open' (CRS022) and 'View. Open' (CRS020).

  2. Create a new debt collection assignment, the proposal number is retrieved from 'Number Series. Open (CRS165). Use create, enter selections, name, and report text.
    These statuses are indicated in each field within (ARS670):
    • 'Proposal status': This field indicates the current status of the proposal.

      These are the alternative statuses:

      • 10='In progress': A temporary status set during creation of a proposal.
      • 20='New': When a proposal is created.
      • 90='Confirmed': When a proposal is confirmed.
      • 99='No records selected': When a proposal is created without any records.
    • 'Proposal progress': This field indicates if work is in progress for the proposal.

      These are the alternative statuses:

      • 0='The proposal can be processed'
      • 1='Creation in progress'
      • 2='Change in progress'
      • 4='Delete in progress'
      • 6='Printing in progress'
      • 9='Update in progress'

    You can only process a proposal if the 'Proposal progress' is 0. If the 'Multiple users' is enabled in (ARS905), you can also process a proposal when 'Proposal status' is 20 and when 'Proposal progress' is 2.

  3. On panel (ARS675/E), specify the proposal date, required field specifying the date printed on the proposal but not used for selection purposes, and any of these ranges: Accounting dimension 2, salesperson, customer group, district, country, credit department reference, postal code, payer, customer number, currency, invoice number, and payment method in AR. Select auto update proposal to create and confirm the proposal in the same run.
    If the proposal is created from a blank division, you must specify the selection values in division field. The parameter split by division works in these ways:
    • No split by division: All invoices for the same payer are included in one payer debt collection.
    • Split by division: Invoices for the same payer are divided between divisions and one payer debt collection is created for each division.
  4. Specify the report text to print on the proposal only.
  5. Press Enter to create a proposal for the new debt collection assignment and to return to panel (ARS670/B).

    Verify debt collection assignment proposal.

  6. Review the proposal and work it through by including or excluding payers and invoices in debt collection assignment.
  7. To check dubious records, use 'Accounts Receivable. Display' (ARS200) to see the original invoices and the transactions included.

    You can use the subprogram (ARS201) to block an invoice from the debt collection routine or to change the payment deadline, in the 'Follow-up date' field, and the payment method for a new invoice selection. The date in the 'Due Date' field should remain unchanged, as the original due date is used for interest calculation.

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