Adjust debt collection assignment proposal and create final assignment for past due customer invoices in (ARS670)

You can adjust a previously created debt collection assignment proposal in 'Debt Collection. Open' (ARS670). You can also create a final debt collection assignment based on the proposal in this program.

Outcome

See Create debt collection assignment for past due customer invoices in (ARS670).

Before you start

Before you start, you must meet these prerequisites:

Follow these steps

Follow these steps to adjust and manage debt collection assignment proposals and final assignments for past due customer invoices:
  1. Adjust debt collection assignment proposal:
    1. Start 'Debt Collection. Open' (ARS670/B).

      The panel shows previous debt collection assignments and proposals in descending order.

    2. Select option 'Change' on the proposal.

      The panel (ARS671/B) is activated, listing the payers included in the proposal and the payer status.

    3. On (ARS671/B), you can sort in the proposals based on one standard sorting order and one standard view descending order. You can also configure your own user-defined sorting orders and view in 'Sorting Order. Open' (CRS022) and 'View. Open' (CRS020).
      These are the statuses used in proposal line status:
      • 0 = The payer is included in the debt collection routine.
      • 1= The payer is blocked from the debt collection routine and is not included in the final debt collection assignment.
      These are the statuses used in proposal progress status:
      • 0 = The proposal line can be processed
      • 2 = Change in progress
  2. Delete, exclude, or include payers in the debt collection assignment proposal.
    Select any of these options for each payer in (ARS671):
    • Option 2=Change: Add or adjust payer information, introductory comments, closing comments, or extra text for the debt collection invoices.
    • Option 4=Delete: Delete the payer completely from the proposal and the final debt collection assignment.
    • Option 7=Exclude: Exclude included payers from the proposal and from the final debt collection assignment.
    • Option 8=Include: Include excluded payers in the proposal and in the final debt collection assignment.
  3. Adjust payer information.

    On panel (ARS671/E), change the payment terms, telephone numbers, organization number, and payer reference.

  4. Review or create texts for the debt collection assignment:
    1. On panel (ARS671/F and G), specify an optional introductory or closing message to the payer by using the nine text fields and if needed, the two additional information lines.

      If a standard opening comment is defined for the language used in 'Collection. Enter Text' (ARS085/E), the text is automatically retrieved and is editable.

    2. By using the option invoices in (ARS671), panel (ARS672/B) is called, listing all invoices included in the proposal per payer.

      On (ARS672/B), you can sort the proposals based on two standard sorting orders and one standard view descending order. You can also configure your own user-defined sorting orders and view in (CRS022) and (CRS020).

      These statuses are used:
      • 0 = The invoice is included in the final debt collection assignment
      • 1 = The invoice is excluded in the final debt collection assignment
  5. Adjust separate invoices in the debt collection assignment proposal.
    Select any of these options to adjust an invoice in (ARS672):
    • Option 2=Change: Add optional comment or specify up to three additional lines of text.
    • Option 4=Delete: Delete the invoice completely from the proposal and the final debt collection assignment.
    • Option 7=Exclude: Exclude included invoices from the proposal and the final debt collection assignment.
    • Option 8=Include: Include excluded invoices in the proposal and in the final debt collection assignment.
  6. Create the final debt collection assignment:
    1. When the proposal is adjusted, return to panel (ARS670/B).
    2. You can print a preview with option 6='Print debt collection' in (ARS670), before the final debt collection is created. You can also use this option to print copies of debt collection proposals in status 90.
    3. To print the final debt collection, select option 9 ='Confirm for the proposal' on the (ARS670/B) panel.
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