Prioritizing documents through Fast Track and Slow Track

You can use the Fast Track and Slow Track features to identify whether the documents are processed or received in IEC over other documents.

On the Documents tab, the Channel column shows the current document's channel. Clicking Document Info shows the status of the move to or from Fast Track or Slow Track.

  1. In the Enterprise Collaborator Configuration screen, click the Documents tab.
  2. Click the Edit icon to modify an existing document's channel process type.
  3. Click Save.
    When changing a document's channel process type, the documents are temporarily disabled with a cooldown to enable the background processing of the document flow and connection point. You can change the channel process type again after the cooldown, which takes 10 minutes.
  4. To check the status of the movement of the connection point, click Document Info.
    The Document Information dialog box shows whether the connection point is successfully updated. Follow the instructions that are displayed in the dialog box as needed.