Return Status - Customer Return

The return status describes the progress of a returned customer order line in customer return processing. The valid alternatives are:

11 = Advice on quantity

12 = Advice on quantity and partly received

13 = Advice on quantity and partly inspected

22 = Quantity received

23 = Quantity received and partly inspected

33 = Quantity inspected.

The return status is used when processing customer order returns for both informational purposes and as a selection identity. It is also used to check selections when deleting customer returns.

Example

Assume a customer return is entered for a warehouse that requires the return be inspected before the credit note is created. The order line for the customer return must have status 33 (Inspected) before the credit note is created.